We are recognised by our funders and partners as a high-performing organisation which goes the extra mile and operates efficiently, economically and ethically. Our sites and programs are consistently highly ranked when measured against KPIs and other providers, and independent evaluations of our work report on our excellence in cultural and clinical governance, and overall service delivery.
We are an ISO 9001:2015 accredited and certified organisation, which means we have a quality management system in place which supports our commitment to continuous improvement across all of our programs and services. Our organisation is audited annually against a stringent set of standards to ensure we are meeting the needs of our clients and customers, and meet all our statutory and other legal requirements.
We are commited to operating in a way which is efficient and ethical, particularly in relation to our funded programs and expenditure. Our finances are regularly audited to ensure compliance, transparency and the responsible use of funds, with ongoing positive feedback received at each successful audit.
Our UHELP program and team were recently the winners of a prestigious national award, and we were also recently nominated in the Queensland Mental Health Week awards.
We are also a 'Gold Skilled Mental Health First Aid Workplace'.