Accoras Limited (ABN 21 510 905 907) is dedicated to protecting the privacy of your personal information. We comply with the Privacy Act 1988 (Cth). This Policy sets out the types of personal information we collect, the purposes for which we collect it and how we hold, use and disclose personal information. By donating, fundraising, volunteering, submitting a website form or providing your personal information to us, you agree to the terms of this Policy.

For further information or to contact Accoras email

Collection of information

We collect your personal information to allow us to perform our charitable functions and deliver our funded services. These may include:

  • processing your donations,
  • processing your referral submissions or enquiries,
  • registering you for an upcoming event or webinar,
  • accepting an expression of interest for a position vacancy or student placements,
  • submitting a request for a group or community workshop and;
  • responding to your queries.

We may also use your personal information to provide you with updates about our work, fundraising activities and events, or to conduct research about your opinion of us and our activities. You can opt-out of receiving these communications by using the unsubscribe function or replying to the emails requesting to unsubscribe.
The types of personal information we collect and record include, contact information, such as your name, address, phone number and email address.
Occasionally, we may ask you for additional personal information such as your job title, your age or cultural background. This type of information is only collected directly from you and you can always decline to provide the information.


In order to provide you with the products or services you request, we may disclose or upload your information into our marketing and communication software and tools including mailchimp.
We will not disclose your personal information to third parties unless we have reasonable grounds to believe:

  • you have authorised us to do so,
  • your safety, or the safety of others in the community, is at risk,
  • we are required or permitted by law to do so.

If we provide your personal information to a third party, we generally require the third party to protect your personal information in the same way we do.


All information we collect is stored securely in a locally hosted server. Personal information is only retained for as long as is necessary for the purposes identified above or as required by law.

Medical and sensitive information

We will only collect sensitive information about you or medical records in line with the needs of our funded services and programs. Sensitive information includes information about your health, racial or ethnic origin, religious beliefs and criminal record. We collect sensitive information about the children and families that we help. This information is held with the utmost security guided by our client privacy policy and we do not disclose it unless the grounds for disclosure above are satisfied. Sensitive information is not used for any marketing or communication purposes.

Changes to Policy

We reserve the right to change this Policy from time to time. If this happens, we will post an updated copy on our website and your continued relationship with us following that posting will constitute your acceptance of the terms of the updated policy.


If you have a query about the collection and storage of data at Accoras or wish to access the full client privacy policy, please email