Complex Needs Consultation Panel (CNCP)

The Complex Needs Consultation Panel (CNCP) is an exciting pilot-project which is funded by the Brisbane South Primary Health Network (BSPHN) and coordinated by Accoras.

The CNCP is designed to support the recovery journey of adults with severe mental illness who are living in the Brisbane South PHN region.

Referrals are welcomed from service providers and practitioners who are working with adults experiencing severe mental illness, where psychosocial complexity is impacting their recovery.

The CNCP has been designed to support you in your work through collaborative case discussion, in a supportive environment.

At Accoras, we believe that no-one deserves to be left behind.

We also believe that working together in our local community can help deliver a better outcome for those who need additional support.

That’s why when you refer to our new Complex Needs Consultation Panel, you can expect:

  • A free case discussion forum where you come together with a small group of experienced service providers to help work through the complexities your client is experiencing
  • An opportunity to meet and talk with other service providers in the community, who also work supporting adults with severe mental illness
  • Access to additional knowledge, insights and referral pathways for clients who are not improving by thinking outside the square with additional systemic and evidence-based recommendations and strategies
  • An open and non-judgemental discussion forum which allows you give the best level of care you can, collaboratively
  • Access to professional support from industry leaders, while remaining the lead.

How it works

The CNCP meets together for case discussions every month, and is comprised of a small group of providers and practitioners who bring specialist knowledge in areas of psychosocial stress that can impact upon people with mental illness. They are also experienced in collaborative case discussion and planning.

Panel members are knowledgeable about options within the community, and referral pathways, and provide non-clinical advice and support to referrers who are working with adults with severe mental illness.

Once a referral is accepted, referring service providers/practitioners are invited to attend the CNCP meeting – in person or via Teams – to talk to the CNCP about their client and join with the CNCP-members in a collaborative and creative case-planning discussion.

Referrers will leave the Panel discussion with ideas and suggestions for what they can implement to support and enhance their client’s recovery.

Who it’s foR

The CNCP accepts referrals for individuals who:

  • Are aged 18 – 64 years;
  • Reside within the BSPHN region;

  • Experience symptoms consistent with significant mental illness and/or personality disorder;

  • Face functional decline (and evidence of relatively recent, and reasonable function);

  • May have co-existing challenges with dependence or reliance (alcohol or other substances/gambling/gaming/other);

  • Have additional psychosocial factors that are impacting their recovery.

The CNCP is not suited for individuals who are:

  • Eligible for, or who are receiving case management services from Queensland Health Adult Mental Health Services.

  • Eligible for, or who are receiving NDIS support.

Please note that referrals to the CNCP will be anonymised.

About the panel

The panel is a small group of experienced, practitioners who are skilled in their respective areas of specialisation, as well as in collaborative care planning and discussion, and with local knowledge about the community and its respective referral pathways.

They want to help, and they want to give back.

When service providers and practitioners who have adults with mental illness in their care who may not be responding to standard clinical practices, or who are experiencing worsening symptoms, they can go to the CNCP.

The focus is to help people who aren’t improving, and to help practitioners think outside the square through additional systemic and evidence-based recommendations and strategies, addressing the psycho-social-cultural complexities that affect the outcome for the patient.

It’s an open, safe, non-judgemental space that allows practitioners to give the best level of care they can, with professional support from industry leaders, while remaining the clinical lead.

The CNCP can provide a higher level of processional support and guidance.

The benefits of being a member are myriad, including:

  • Providing guidance and mentorship for other practitioners

  • Delivering better outcomes for adults with severe mental health issues

  • Being a part of an innovative new program

  • Building credibility and authority in the industry

  • Exposure to industry networking and thought leadership

  • Making an actual difference to your community

The panel is current complete, but if you would like to register interest for future positions, please email cncp@accoras.org.au

Emergency Contact List

If you are experiencing a crisis, support is available through these
organisations, so please call the one that is most relevant to you.

Emergency Services

Call 000

Lifeline

Call 13 11 14

Mental Health Call

Parentline

Suicide Call Back

Kids Helpline

Contact Us

If you’d like to find out more about our programs, or how we can help you, please just fill out the form on the right. We will be in touch as soon as we can.

In an emergency, or is someone’s life is at risk, call Emergency Services immediately on 000.