Phone and Online Supports

Phone and online support, counselling and referrals delivered by volunteers who are trained in responding to people concerned about suicide.

Phone and online support and access to information about mental health services.

Phone crisis support and ongoing counselling for people at risk of suicide, and people who have been bereaved by suicide or are carers for someone who is suicidal.

Phone triage service that provides the first point of contact to public mental health services to Queenslanders.

Phone and online support for those living with eating disorders and body image issues, and for the families, friends and communities who support them.

Phone support and counselling for anyone experiencing grief, loss and the many related feelings that occur as a result.

Phone and online support for LGBTQIAP+ people, delivered by trained LGBTQIAP+ community members across Australia.

Phone support, counselling, information and referrals for men, provided by trained counsellors.

Phone support, counselling, information and referrals, provided by mental health professionals.

Phone support and counselling for veterans and peacekeepers and their families, delivered by psychologists or social workers.

Phone support for people bereaved or impacted by suicide, including individuals, families, friends, witnesses, first responders and service providers.

Online programs to help people develop strategies and skills to manage their mental health, especially during difficult times.

Assessment, feedback and access to counselling.

A course for Aboriginal and Torres Strait Islander adults to learn how to manage symptoms of anxiety and depression.

Black Dog Institute has a list of online and app supports on their website.

HealthDirect has a list of online and app supports on their website.

HealthDirect has a list of online and app supports on their website.

Other services can be found here:

Specialised help for young people aged 5 to 25 years, provided by trained counsellors.

A national relationships helpline for young Australians to talk to someone about relationship issues.

Online supports and connections for young people.

Phone and online counselling for young people aged 12 to 25 years.

Head to Health can help you find resources for understanding and managing what you’re experiencing.

Support and information to women and families affected by post and antenatal depression.

Counselling, information and referral provided by trained counsellors.

Online supports and connections for parents and carers of young people.

Information, referral and support for those affected by child abuse, concerned about the welfare of a child, or needing family or parenting support.

Free support for parents to help them care for children, including referrals and case management.

Support, information and connections to community from qualified human services professionals.

Counselling, mediation, and family dispute resolution services.

Information, advice, guidance and referrals for people and families affected by relationship issues.

Phone helpline for guidance and support through pregnancy and parenthood.

A phone line which offers support for anyone affected by the death of a baby, delivered by trained parent volunteers who have experienced the death of a baby themselves.

A bereavement phone line which supports people after the death of a child.

Our teams walk alongside people on life’s journey, providing the support they need to achieve what is important to them at that moment and into the future.

Counselling, interventions, referrals, transport and emergency accommodation for women and their children who are in danger from a violent partner or family member.

Counselling, information and referrals men around issues of domestic and family violence, relationship problems, men’s health, child support, family law issues and suicide and self‐harm.

Anonymous and confidential telephone counselling, information and referrals to help men to stop using violent and controlling behaviour.

Counselling, advice and referrals for anyone affected by domestic and family violence.

Support, advice and counselling for women and children affected by domestic and family violence.

A helpline which provides information and support to the family and carers of someone experiencing mental health issues.

Support for carers of people with a mental illness.

Information, support and counselling for carers.

Telephone counselling and support service for cancer patients and their carers, families and friends.

A helpline for carers to access support and advice.

A helpline which offers information, support and counselling to carers.

Helpline for emergency respite support, information and care.

A helpline which provides confidential information and support for carers and families of those with dementia.

Clinical telephone support to carers of a person with dementia who is exhibiting behavioural and psychological symptoms.

A helpline which provides information about and assistance with accessing aged care services for those who are caring for an elderly person.

Supported accommodation for up to six months for homeless families and single parents.

Support and emergency accommodation for people who are homeless or at risk.

Case management and short‐term accommodation for up to three months for families.

A support team who help to find sustainable solutions for people who are homeless or for individuals and families who might become homeless without support.

Supported accommodation for young people (16‐21).

Crisis and emergency short‐term accommodation.

Confidential counselling, information and referral service for people in Queensland with alcohol and other drug concerns, their loved ones and health professionals.

Support, including counselling, advice and referrals, for anyone affected by alcohol or other drugs.

Support for individuals and families dealing with drug and alcohol use, including education programs, counselling and bereavement services for families.

Support and counselling for people impacted by drug and alcohol use.