In an emergency, or if someone’s life is at risk, call Emergency Services on 000.
Mental Health Phone and Online Supports
Lifeline 13 11 14 | https://www.lifeline.org.au/ (24 hours, 7 days)
Phone and online support, counselling and referrals delivered by volunteers who are trained in responding to people concerned about suicide.
Beyondblue 1300 224 636 | https://www.beyondblue.org.au/ (24 hours, 7 days)
Phone and online support and access to information about mental health services.
Suicide Call Back Service 1300 659 467 | https://www.suicidecallbackservice.org.au/ (24 hours, 7 days)
Phone crisis support and ongoing counselling for people at risk of suicide, and people who have been bereaved by suicide or are carers for someone who is suicidal.
1300 MH CALL 1300 642 255 (24 hours, 7 days)
Phone triage service that provides the first point of contact to public mental health services to Queenslanders.
Butterfly Foundation 1800 334 673 | https://butterfly.org.au/
Phone and online support for those living with eating disorders and body image issues, and for the families, friends and communities who support them.
GriefLine 1300 845 745
Phone support and counselling for anyone experiencing grief, loss and the many related feelings that occur as a result.
Qlife 1800 184 527 | https://qlife.org.au/
Phone and online support for LGBTQIAP+ people, delivered by trained LGBTQIAP+ community members across Australia.
MensLine 1300 789 978 | https://mensline.org.au/ (24 hours, 7 days)
Phone support, counselling, information and referrals for men, provided by trained counsellors.
SANE Helpline 1800 187 263 | https://www.sane.org
Phone support, counselling, information and referrals, provided by mental health professionals.
Open Arms 1800 011 046 | https://www.openarms.gov.au/ (24 hours, 7 days)
Phone support and counselling for veterans and peacekeepers and their families, delivered by psychologists or social workers.
StandBy - Support After Suicide 1300 727 247
Phone support for people bereaved or impacted by suicide, including individuals, families, friends, witnesses, first responders and service providers.
Mental Health Online https://www.mentalhealthonline.org.au/
Online programs to help people develop strategies and skills to manage their mental health, especially during difficult times.
Mind Spot https://www.mindspot.org.au/
Assessment, feedback and access to counselling.
Mind Spot ‘Indigenous Wellbeing’ https://mindspot.org.au/indigenous‐wellbeing/
A course for Aboriginal and Torres Strait Islander adults to learn how to manage symptoms of anxiety and depression.
Black Dog Institute https://www.blackdoginstitute.org.au/resources-support/digital-tools-apps/
Black Dog Institute has a list of online and app supports on their website.
HealthDirect https://www.healthdirect.gov.au/health-and-wellbeing-apps#mental-health
HealthDirect has a list of online and app supports on their website.
Other services can be found here: https://mycarespace.com.au/resources/mental-health-resources
Kids Helpline 1800 551 800 (24 hours, 7 days)
Specialised help for young people aged 5 to 25 years, provided by trained counsellors.
1800 MYLINE (24 hours) 1800 695 463 (24 hours, 7 days)
A national relationships helpline for young Australians to talk to someone about relationship issues.
ReachOut https://au.reachout.com/
Online supports and connections for young people.
eheadspace 1800 650 890 | www.eheadspace.org.au
Phone and online counselling for young people aged 12 to 25 years.
Supports for Parents, Families and People in Relationships
PANDA (Post & Antenatal Depression Association Inc) 1300 726 306
Support and information to women and families affected by post and antenatal depression.
Parentline 1300 301 300
Counselling, information and referral provided by trained counsellors.
ReachOut https://au.reachout.com/#parents-carers
Online supports and connections for parents and carers of young people.
Child Abuse Protection Services 1800 688 009
Information, referral and support for those affected by child abuse, concerned about the welfare of a child, or needing family or parenting support.
Family and Child Connect 13 32 64
Free support for parents to help them care for children, including referrals and case management.
Defence Family Helpline (24 hours, 7 days)
1800 624 608 Support, information and connections to community from qualified human services professionals.
Relationships Australia 1300 364 277
Counselling, mediation, and family dispute resolution services.
Family Relationship Advice Line 1800 050 321
Information, advice, guidance and referrals for people and families affected by relationship issues.
Pregnancy, Birth and Baby Helpline 1800 882 436
Phone helpline for guidance and support through pregnancy and parenthood.
SANDS (Miscarriage, Stillbirth and Newborn Death Support) 1300 072 637
A phone line which offers support for anyone affected by the death of a baby, delivered by trained parent volunteers who have experienced the death of a baby themselves.
Red Nose (Grief and Loss Line) 1300 308 307
A bereavement phone line which supports people after the death of a child.
Support for People Experiencing Domestic and Family Violence
DV Connect Womensline (24 hours) 1800 811 811
Counselling, interventions, referrals, transport and emergency accommodation for women and their children who are in danger from a violent partner or family member.
DV Connect Mensline 1800 600 636
Counselling, information and referrals men around issues of domestic and family violence, relationship problems, men’s health, child support, family law issues and suicide and self‐harm.
Men’s Referral Service 1300 766 491
Anonymous and confidential telephone counselling, information and referrals to help men to stop using violent and controlling behaviour.
1800 RESPECT (24 hours) 1800 737 732
Counselling, advice and referrals for anyone affected by domestic and family violence.
Brisbane Domestic Violence Service (24 hours) 07 3217 2544
Support, advice and counselling for women and children affected by domestic and family violence.
Carer Supports
Wellways Helpline 1300 111 500
A helpline which provides information and support to the family and carers of someone experiencing mental health issues.
ARAFMI 07 3254 1881 (24 hours, 7 days)
Support for carers of people with a mental illness.
Carers Queensland 07 3900 8100
Information, support and counselling for carers.
Cancer Council 13 11 20
Telephone counselling and support service for cancer patients and their carers, families and friends.
Carer Gateway 1800 422 737
A helpline for carers to access support and advice.
Carer Advisory Service Australia 1800 242 636
A helpline which offers information, support and councelling to carers.
Commonwealth Respite and Care‐link 1800 059 059
Helpline for emergency respite support, information and care.
National Dementia Helpline Australia 1800 100 500
A helpline which provides confidential information and support for carers and families of those with dementia.
The Dementia Behaviour Management Advisory Service 1800 699 799
Clinical telephone support to carers of a person with dementia who is exhibiting behavioural and psychological symptoms.
My Aged Care 1800 400 422
A helpline which provides information about and assistance with accessing aged care services for those who are caring for an elderly person.
Housing Supports
Homeless Hotline 1800 474 753
Supported accommodation for up to six months for homeless families and single parents.
Emergency Housing 07 3917 4600
Support and emergency accommodation for people who are homeless or at risk.
ACRO 07 3262 6001
Case management and short‐term accommodation for up to three months for families.
Home For Good Brisbane 07 3036 4444
A support team who help to find sustainable solutions for people who are homeless or for individuals and families who might become homeless without support.
Youth Housing Project 07 3256 0241
Supported accommodation for young people (16‐21).
Australia Red Cross Society 1300 554 419
Crisis and emergency short‐term accommodation.
Alcohol and Other Drugs Supports
Alcohol and Drug Information Service (ADIS) 1800 177 833 (24 hours, 7 days)
Confidential counselling, information and referral service for people in Queensland with alcohol and other drug concerns, their loved ones and health professionals.
National Alcohol and Other Drugs Hotline 1800 250 015
Support, including counselling, advice and referrals, for anyone affected by alcohol or other drugs.
Family Drug Support 1300 368 186
Support for individuals and families dealing with drug and alcohol use, including education programs, counselling and bereavement services for families.
Counselling Online https://www.counsellingonline.org.au/ (24 hours, 7 days)
Support and counselling for people impacted by drug and alcohol use.